Like many small business owners, you might be at the point of growth where you feel you need to hire a full-time receptionist. Because your reputation depends on outstanding customer service and responsiveness to prospects and customers, you can’t afford to miss a single call or respond too slowly to an important voicemail.
With MOTC Telecom Auto Attendant, you can avoid the expense of a full-time receptionist and still answer every call professionally and in a timely manner. The Auto Attendant brings several key features together to provide you with the peace of mind to know that your business always appears professional.
With Auto Attendant as part of your virtual phone solution for your business, you will have the opportunity to use features such as Professional Greetings, Extensions Dial-by-Name Directories and much more. Find out more about each of these features and how they can give your business a better way to connect.
Give callers the added convenience of connecting with the right employee even if they don’t their extension. Easy to set up and operate, your Dial-by-Name Directory will save your prospects, customers and employees time and give callers a better experience interacting with your company.
Greet every caller with a professional, studio-quality greeting recorded by MOTC Telecom and tailor-made to fit your business.
The message heard by callers when the auto-attendant answers incoming calls can be changed to meet your specific needs. Record the exact greeting you want callers to hear, in a manner that suits your budget. You can create a synthesized greeting using our text-to-speech system at no additional cost. Or you can take advantage of our in-house talent, or professional voice talent at a nominal fee.